LEGAL · TERMS OF SERVICE
Terms of Service
These Terms of Service ("Terms") govern your access to and use of the services provided by Luxorus Studio LLC ("Luxorus Studio," "we," "us," or "our"), a Florida limited liability company. By engaging our services or accessing our website, you agree to these Terms.
1. Services
Luxorus Studio provides digital agency services including, without limitation, brand identity design, web development, mobile application development, AI-powered tooling, operations software, and ongoing retainer support (collectively, "Services"). Specific deliverables, timelines, and fees are set forth in a separate Statement of Work or Order Form executed between you and Luxorus Studio.
2. Free Trial
Certain subscription products may be offered with a 14-day free trial period. You will not be charged during the trial. At the end of the trial, your selected plan will activate and billing will begin unless you cancel before the trial expires.
3. Refund Policy
Our refund policy is described in full on the Refund Policy page. In summary: monthly subscribers may request a no-questions refund within 14 days of each billing date; annual subscribers are eligible for a pro-rated refund minus a 10% administrative fee. Custom project deposits and milestone payments are non-refundable once work on that milestone has begun.
4. Payment
All fees are quoted and charged in U.S. Dollars. Payments are processed via Stripe. By providing a payment method, you authorize Luxorus Studio to charge that method for all amounts due. Failed payments may result in service suspension after a 7-day cure period.
5. Intellectual Property
Upon full payment of all applicable fees, Luxorus Studio assigns to you all client-facing deliverables produced under a Statement of Work. Luxorus Studio retains ownership of all underlying tools, frameworks, methodologies, and any pre-existing intellectual property. We reserve the right to display completed work in our portfolio unless you request a confidentiality exception in writing.
6. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET YOUR SPECIFIC REQUIREMENTS.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LUXORUS STUDIO'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID IN THE THREE MONTHS PRECEDING THE CLAIM OR (B) $500. IN NO EVENT SHALL LUXORUS STUDIO BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
8. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by JAMS in Orange County, Florida, pursuant to the JAMS Streamlined Arbitration Rules. The arbitration shall be conducted in English. Each party shall bear its own costs unless the arbitrator awards otherwise. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction.
9. Modifications
We reserve the right to update these Terms at any time. When we do, we will revise the "Last updated" date at the top of this page and, for material changes, we will notify active clients via email. Your continued use of the Services after such notice constitutes acceptance of the updated Terms.
10. Contact
Questions about these Terms? Email us at hello@luxorusstudio.com.